A virtual assistant answers your buyers right away: it shows your products, answers questions, takes the order and hands the conversation to you when a person is needed.
Sample conversation with a demo business. Prices in Colombian pesos.
How it works
One by one or with an Excel file. Set prices, stock, variants and photos.
The assistant's name, the tone, your opening hours, your payment and delivery options, and your policies.
It serves whoever writes, takes the order and, if something is out of the ordinary, hands you the conversation.
What it does
The assistant and your team work on the same conversations, from a single dashboard.
At any time, with your product and business information. It also understands voice notes.
Prices, stock, variants and photos. It only offers what you loaded and never makes things up.
It gathers the details, calculates the total with shipping and leaves the order ready for you to collect payment.
If the buyer asks, there is a complaint or something is unclear, it notifies your team.
Every chat in one place. Reply yourself whenever you want, with quick replies and product cards.
If you prefer to review first, the assistant drafts the reply and you approve, edit or discard it.
Tag your customers and schedule reminders to write to them again.
Each business only sees its own. Buyers' data can be deleted whenever they ask.
With clear rules
Questions
The idea is that you don't: you connect the number you already use in your WhatsApp Business app and keep using the app on your phone. We are enabling that connection with Meta.
It doesn't make things up. It tells the buyer that a teammate will write to them and flags the chat for your team.
Yes. You can turn it off in one chat, in all of them, or leave it in shadow mode to approve each reply.
For businesses that sell products: candles, soap, clothing, accessories, packaged food and the like. It is not meant for general services.
We are in a trial stage with the first businesses. Write to us and we'll tell you how to take part.
We are opening spots for the first businesses. Write to us and we'll tell you how to get started.